Privacy Policy

Your privacy is important to us. It is Yates Home Sales’s policy to respect your privacy regarding any information we may collect from you across our website, https://www.yateshomesales.com, and other sites we own and operate.

1. Information we collect

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal information

We may ask for personal information, such as your:

  • Name
  • Email
  • Social media profiles
  • Date of birth
  • Phone/mobile number
  • Home/Mailing address
  • Work address
  • Payment information

2. Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

  • it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
  • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
  • you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
  • we need to process your data to comply with a legal obligation.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

3. Collection and use of information

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to enable you to customise or personalise your experience of our website;
  • to enable you to access and use our website, associated applications and associated social media platforms;
  • to contact and communicate with you;
  • for internal record keeping and administrative purposes;
  • for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
  • to run competitions and/or offer additional benefits to you;
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
  • to comply with our legal obligations and resolve any disputes that we may have; and
  • to consider your employment application.

4. Disclosure of personal information to third parties

We may disclose personal information to:

  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • our employees, contractors and/or related entities;
  • sponsors or promoters of any competition we run;
  • credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you; and
  • third parties to collect and process data.

5. International transfers of personal information

The personal information we collect is stored and processed in United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

6. Your rights and controlling your personal information

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Notification of data breaches: We will comply laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

7. Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

8. Business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

9. Limits of our policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

10. Changes to this policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

Yates Home Sales
This policy is effective as of 1 January 2019.


What People Are Saying About Their Experience with Yates Homes

 
Testimonial Image from: Tom & Jo Amato

Five Star rating across the board!

We have had a wonderful experience (start to finish) with everyone at Yates. I sent an e-mail earlier in the week letting all know how much we really appreciated everyone. I think we met or spoke with most of you staff and everyone was more than helpful with any questions we had.

Your folks definitely make this painless (for us anyways) as possible and we are truly grateful.

Five star rating across the board!

Tom & Jo Amato North Carolina

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Testimonial Image from: Gloria Gibson

"I love my new home!"

I love my new home! I have received so many compliments. One couple in particular wanted to come by and see how we customized the outside. They also wanted a 2 story house and couldn’t visualize how it would look. They asked us about our experience with the home process. This couple is now purchasing a new home from Yates!

My home is “comfortable” and I got the kitchen I was dreaming of! Thank all of you at Yates Home Sales!

Gloria Gibson

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Testimonial Image from: Jason and Keturah Yancey

"...expertise and professionalism..."

We would like to thank Yates Home Sales for their expertise and professionalism with our new home. Our sales representative was very knowledgeable of her job and she knew what we wanted for our first home. We had toured many modular dealers but, my heart kept leading me back to Yates. The staff that built our home and the workers that put it together was on point with everything. We were never left with unanswered questions. Their tour homes is well kept and beautifully decorated inside so you as a customer can actually see yourself living in one of the modulars. That’s when my husband and I decided that Yates Homes was the place to go to have our home built.

So thanks to the staff at Yates for a job well done and a special thanks to our sales representative Lydia Gibson.

Jason and Keturah Yancey

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Testimonial Image from: Tim and Renee Hearp

"We are very pleased..."

We are very pleased with our beautiful Yates home. The staff was very helpful and patient as we planned our custom built modular home. Since we had recently lost our first home to a fire we needed to move quickly to rebuild and move back on our land. Yates worked very hard to have our family in our new home as quickly as possible.

Tim and Renee Hearp

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Testimonial Image from: Burt and Andra-Scearce

"I proudly tell them Yates..."

I wanted to take this opportunity to write a thank you letter. My family really enjoys our beautiful home. I want to especially thank CR Yates for working with us to resolve any issues or concerns. When someone ask who built my home, I proudly tell them Yates Home Sales. If I build another house in the future, Yates Home Sales will be my first Choice.

Burt and Andra-Scearce

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Testimonial Image from: Tim and Teresa-Boelte

"...we highly recommend them..."

My wife is a nurse and I handle warranty claims for one of the largest companies in Southside Virginia. We both work in fields where we know how important customer service is and should be. We don’t mind one bit telling anyone about our experience with Yates Home Sales. In fact, we highly recommend them to anyone that asks about our home. If you are in the market for a new home, go by and meet Lydia, Scott, C.R. and everyone else at Yates Home Sales. Then go look around at other places. If a top notch home, honesty and customer service are what you are looking for, I’m willing to bet that you end up right back where you started.

Tim and Teresa-Boelte Virginia

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Testimonial Image from: Mike and Janet Wanless

"...professional and efficient..."

We enjoyed working with the friendly sales staff at Yates Home Sales during our home purchase. They listened to our questions and helped us choose a home that fits our lifestyle. The Yates employees were professional and efficient, and maintained a low-key sales approach. At no time were we pressured or rushed to make decisions about our new home. Thanks to Yates Home Sales, we are living in our dream home.

Mike and Janet Wanless

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Testimonial Image from: Jonathan Manley

"My family and I are so pleased..."

My family and I are so pleased with our new home from Yates, I cannot say enough about the quick and courteous service we have received! The entire process of buying our home was made easy by the excellent staff at Yates and the service after the purchase has been great! We had one small problem with our plumbing after we moved in and the service staff from Yates was on it and had it repaired very quickly with absolutely NO FUSS. In times when good products and service seem to be getting hard to find, Yates Homes stands out as a great local company! I would recommend Yates Homes to anyone who is in the market for a well-built modular home – sold by people who care about the customers they serve!

Jonathan Manley

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Ready to Learn More? We're Standing by to Consult with You

North Carolina

  • 3901 Durham Road
  • Roxboro, NC  27574
  • Phone: (336) 597-4663
  • Fax: 336-597-4669

Virginia

  • 5940 U.S. 29 Business
  • Blairs, VA  24527
  • Phone: (434) 836-4215
  • Fax: 434-836-8116

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Yates Homes is one of the leading builders of premium modular homes in North Carolina and Virginia, offering top-quality modular home building services with a special emphasis on providing personal customer service and unmatched satisfaction.